STARCREST Cleaners - Bright Ideas in Dry Cleaning
Dry Cleaning, Alterations, Drapery Cleaning, Wedding Gown Cleaning, Suede Cleaning, Leather Cleaning, Fur Cleaning, and much more ...
 
Pick Up & Delivery
Your clothes magically appear at your door, fresh, clean, ready to wear. And there is no extra
charge for pick-up and delivery. It’s the same price as doing things “the old way”.
How Delivery Works
(1) First you choose a delivery schedule that works for you. You can choose between a regular twice-per-week service, where a Starcrest Delivery van will stop by twice per week to see if you have any clothes to pick up, or “On call”, where you email or call us to schedule each pickup.

(2) Next, you choose the best way for you to leave your clothes to be picked up. We will provide a big black, draw-string bag for you with a laminated identification tag.

Most clients leave their clothes on the front porch. Our Route Driver will contact you to confirm your pick-up and delivery arrangements. We have never had a single instance where we could not find a way to pickup and deliver that worked for the client. There’s always a way, and we’ll be happy to design a solution that works for you.

(3) On your next scheduled service day, your Route Driver will deliver you clothes back to you. They will
be waiting for you when you get back home. It’s that simple! You are really going to love this service.

Our delivery service is so easy to get started.
Just 2 easy steps:

Step #1
Log-in to your account
Dont have an Account?
Sign-up Here

Step #2
Place all items to be cleaned in a bag.
You clothes will be picked up, cleaned, and delivered back to you looking as good as new!

Route FAQs

Q. Who is picking up your clothes?
A. Our drivers pick up your clothes in the location you specify for them.

Q. Is there a person who will solve my problems if I have one?
A. You will have our driver's cell phone to contact them directly if you wish. You can also
contact our store directly. We're almost always open. You can also contact us via email.

Q. Where do my clothes go? Where will they be if I need them?
A. All clothes are processed at our Fishers location. Your clothes will be one of three places - at your
home, on our delivery van, or at our plant. Your clothes are always available to you if you need them
in a hurry. If you need a rush cleaning and delivery, just let us know. We are here to make these things happen!

Q. Is there any extra cost for Pick-up/Delivery?
A. There are no extra charges. You pay our regular in-store prices.

Q. Is there a minimum order?
A. No. There is no minimum order. There is no need to wait until you have a bag full of clothes for us
to pick up. You will have a closet full of clean clothes ready to wear, because we will be picking them
up and bringing them back on a faster cycle than if you had to find time in your schedule to drop them
off and pick them back up.

Q. What do I put my clothes in to be picked up?
A. We will provide a nylon draw-string bag with a laminated identification tag. We will have your
preferences stored in our computers, so we know just how you prefer your clothes to be cleaned/
pressed.

Q. When will my clothes be picked up and delivered?
A. You will either be on a Monday/Thursday or Tuesday/Friday cycle. We will let you know when we
confirm the details with you (usually by phone) during the sign-up process.

Q. What do I do if I have a special request?
A. Please leave a note in your bag with your clothes. It will help us if you are as specific as possible.
We will contact you if we have any questions.

Q. How do I pay for the service?
A. Payments are charged directly to your credit card. You can get airline miles
for each dollar spent at Starcrest that is charged to your credit card.
Click here for more information.

Q. How do you keep my credit card information safe.
A. We use the latest encryption and transaction technology to ensure your
information remains safe and confidential.

Selected as one of America's Best Cleaners